Introduction

Driving transformation success through disciplined program governance

Delivering structure, control, and business value across complex technology portfolios.

Large-scale technology programs — whether core banking migrations, digital transformation initiatives, or cloud modernization — carry immense promise but also significant execution risk. Inconsistent governance, fragmented accountability, and vendor misalignment often lead to delays, budget overruns, and unrealized value. At Eklogi Consulting, we help organizations establish enterprise-grade program management frameworks that bring structure, visibility, and measurable control to technology execution. Our approach ensures that every initiative — regardless of scale or complexity — stays aligned with business goals, risk thresholds, and delivery commitments.

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Context

In the BFSI sector, technology programs are often multi-layered — involving legacy modernization, regulatory compliance, and digital enablement across geographies. Without strong governance, such programs risk diverging from strategic objectives.

Effective Technology Program Management (TPM) goes beyond reporting progress — it orchestrates technology, people, vendors, and processes toward a unified vision.

Eklogi helps institutions embed governance as a core capability, creating repeatable frameworks that drive consistency, transparency, and accountability across all initiatives.

Key Challenges

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Fragmented Oversight

Multiple vendors and internal teams with siloed accountability.

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Value Leakage

Programs deliver outputs, not measurable business outcomes.

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Poor Visibility

Lack of real-time metrics across program streams and dependencies.

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Regulatory & Risk Gaps

Inadequate risk tracking, compliance mapping, and issue escalation.

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Weak Change Governance

Uncontrolled scope creep and unclear decision mechanisms.

Framework Overview

Eklogi's Technology Program Management Framework

Our TPM framework integrates program governance, portfolio management, and value realization under a single unified model. It is designed for technology transformations that demand precision, transparency, and stakeholder trust.

1

Program Governance & Operating Model

Establishing structure, accountability, and control.

We design governance structures that ensure decisions, risks, and escalations are managed with transparency and speed.

  • Program Charter Definition: Establish objectives, KPIs, and governance cadence.
  • Governance Layering: Strategic (steering committee), tactical (program management office), and operational (workstream leads).
  • RACI Framework: Define clear ownership across business, IT, and vendor stakeholders.
  • Decision Management: Escalation protocols, approvals, and change mechanisms.
  • PMO Tooling: Implementation of integrated dashboards for milestone, budget, and risk tracking.
Outcome:

Clear accountability, timely decisions, and unified reporting across complex multi-stakeholder programs.

2

Portfolio Value Management

Turning technology investment into measurable business outcomes.

We move beyond delivery metrics to establish a value realization framework that quantifies business benefits at every stage.

  • Portfolio Prioritization: Align investments with strategic and regulatory imperatives.
  • Benefit Mapping: Define how each project outcome contributes to business KPIs.
  • Value Realization Office (VRO): Monitor and measure financial and non-financial benefits over time.
  • Performance Dashboards: Integrate metrics like ROI, cost-to-value ratio, and benefit realization rate.
  • Continuous Reprioritization: Adapt portfolios dynamically to changing market or regulatory conditions.
Outcome:

Full visibility of how technology investments translate into strategic value and performance improvement.

3

Risk, Compliance & Control Assurance

Managing delivery and regulatory risk proactively.

We embed risk and compliance monitoring within program governance — essential in BFSI environments.

  • Integrated Risk Register: Central repository of program risks, mapped to mitigation plans and ownership.
  • Regulatory Compliance Alignment: Map program outcomes to frameworks like RBI IT Governance, DPDP 2023, and ISO 27001.
  • Third-Party Risk Oversight: Continuous monitoring of vendor delivery and security compliance.
  • Audit & Control Readiness: Maintain program documentation for internal and external audits.
  • Automated Risk Reporting: Dashboards highlighting critical risks, trends, and mitigations.
Outcome:

Reduced program uncertainty and stronger compliance posture through proactive governance.

4

Build–Operate–Transfer (BOT) Models

Accelerating time-to-value with minimal upfront investment.

For organizations seeking to establish a GCC without immediate capital expenditure or operational overhead, Eklogi offers a Build–Operate–Transfer (BOT) engagement model.

Under this model, we:

  • Build: Establish infrastructure, recruit teams, and operationalize the center under Eklogi management.
  • Operate: Run the GCC with agreed performance KPIs, compliance standards, and continuous improvement cycles.
  • Transfer: Transition full ownership and control to the client once operational maturity is achieved.
Outcome:

Rapid capability creation with low setup risk and full eventual ownership — ideal for enterprises testing offshore delivery before full-scale investment.

5

TalentCloud™ — GCC-as-a-Service for SMBs

Bringing enterprise-grade offshore capability to small and midsized businesses.

Many small and midsized enterprises aspire to build global delivery capabilities but are constrained by capital and compliance complexities. TalentCloud™, Eklogi's proprietary GCC-as-a-Service model, democratizes offshore talent access by providing:

  • Virtual GCC Setup: Dedicated, secure delivery teams operating under the client's governance and tools.
  • End-to-End Administration: HR, IT, payroll, and compliance managed by Eklogi.
  • Scalable Resourcing: On-demand talent ramp-up or downscaling based on project needs.
  • IP and Control: All intellectual property and delivery ownership remain with the client.
Outcome:

A plug-and-play offshore capability that provides all the benefits of a GCC — control, continuity, and capability — without the cost and complexity of direct setup.

6

Growth and Optimization

Ensuring your GCC evolves as a strategic asset.

Beyond setup, we help organizations continuously optimize their GCC through:

  • Maturity Assessments: Regular evaluation across delivery, governance, and innovation metrics.
  • Capability Expansion: Addition of new functional streams like data engineering, AI, cybersecurity, or analytics CoE.
  • Cost Optimization: Benchmarking cost efficiency and productivity against market leaders.
  • Innovation Enablement: Establishing sandboxes and innovation cells within the GCC.
Outcome:

A living, evolving GCC that scales with your business — driving innovation, resilience, and long-term competitiveness.